One CRM: a Simple CRM for Cumbrian Businesses

One CRM puts your contacts, conversations, follow-ups and sales pipeline inside the WordPress website you already use. No separate subscription, no extra login, and your customer data stays on a UK server we manage rather than in an overseas platform. Built in Millom for small businesses that need a CRM without the enterprise complexity.
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Inside

WordPress

Data on

UK servers

No extra

subscription

Built in

Millom

Service · One CRM

The CRM features small businesses actually use

Big CRM platforms are built for large sales teams, with marketing automation and reporting most small Cumbrian businesses will never touch, and a monthly bill to match. Most businesses here need something simpler: a reliable list of customers, a record of what was said, reminders to follow up and a view of which deals are close. That is what One CRM does.

Contacts

Every customer and prospect with company, contact details, tags, custom fields and notes, searchable in seconds.

Conversation history

Calls, emails, meetings and site visits logged against each contact, so you never have to dig through old emails.

Tasks and follow-ups

Tasks with due dates and reminders for you and your team, with one list of everything due today.

Sales pipeline

A drag-and-drop board showing every prospect from first contact to won or lost.

Team permissions

Staff see their own contacts and tasks, managers see the whole pipeline, and admins manage the settings.

Import and export

Bring contacts in from a spreadsheet, and export them whenever you need to.

Your data

Customer data kept close to home

With One CRM, your customer records sit in your own website's database on servers we run and back up every day. You are not sending your customer list to a platform overseas, and you can explain exactly where it is if a customer asks. It is a simpler position for UK GDPR, and for peace of mind.

One login

The CRM is right there in WordPress.

No seat fees

Add team members without a per-user bill.

Local support

Set up and supported from Millom.

Choosing a CRM that fits a small business

Why

A CRM without the enterprise overhead

Most small businesses only need a fraction of a big CRM. One CRM gives you the useful parts, contacts, history, tasks and pipeline, without months of setup or a monthly fee that grows each time you add a colleague.

Follow-ups

Never forget to ring someone back

Tasks are linked to the contact they are about, with due dates and reminders. A single list shows what is due today and what is overdue, so promised callbacks and quotes do not slip through the cracks.

Automated reminders helping a team follow up on time
A dashboard showing contacts and sales pipeline

Pipeline

See where every deal stands

The pipeline board shows every prospect at its stage, from first contact to quote to won or lost. Drag a card to move it on. At a glance you can see what is moving and what has gone quiet.

Connections

Enquiries straight into the CRM

Website forms, chatbots and AI receptionists can add new enquiries to One CRM automatically, so every lead is captured and assigned without anyone retyping it.

Website forms and phone enquiries flowing into a CRM
Secure customer data on managed UK servers

Security

Data on servers we manage

Contacts and history stay in your own WordPress database, on our managed servers with daily backups. Team permissions mean each person only sees what they need to.

Pricing

Set-up and licence, quoted clearly

One CRM is installed on your WordPress website with a set-up fee and an ongoing licence, both set out in your quote. Hosting and maintenance start from £25 a month.

A clear price for a simple CRM

1

Login for website and CRM

Daily

Backups

UK

Servers we manage

Millom

Built and supported here

Who it suits

Small teams across Cumbria

Trades

Quotes and follow-ups for builders and installers.

Professional services

Clients and enquiries for small firms.

Manufacturers

Trade customers, like Block Moulds.

Training providers

Learners and enquiries, see our LMS work.

Hospitality

Repeat guests and enquiries, like West Lakes Stays.

Community groups

Members and volunteers for charities and halls.

Client feedback

What clients say

How it works

Getting started with One CRM

Demo. We show you One CRM and talk through how you track customers now.

Set up. We install it, import your contacts from a spreadsheet and set up your pipeline stages and team access.

Go live. Your team uses the CRM inside WordPress, and we look after updates and support.

Common questions

One CRM, plain answers

FAQs

No. One CRM lives inside your WordPress website, so your team logs in as normal and the CRM is there.

In your own website's database on servers we manage, with daily backups, rather than on an overseas platform.

Yes. Contacts can be imported from a spreadsheet, and you can export them at any time.

Yes. Team members get the right level of access, and there is no per-user monthly fee.

Yes. Forms, chatbots and AI receptionists can add new enquiries to One CRM automatically.

There is a set-up fee and an ongoing licence, both set out in your quote, with hosting and maintenance from £25 a month.

Want a simple CRM without another subscription? Call us on 01229 774591 or send a message to book a demo of One CRM.