Bespoke business automation built around how your business actually runs




Concrete examples, not abstract promises
A website form completes. Customer details flow into your CRM. Confirmation email goes out. Calendar entry created. You get an alert if it's high value. All in seconds, automatically.
An invoice is paid in Xero. Accounts software updates. Customer moved to active in CRM. Warehouse gets a fulfilment ticket. Team Slack channel gets a notification. The whole workflow runs automatically.
An enquiry arrives at hello@. It's categorised. Urgent ones flagged for immediate attention. Routine ones get a holding reply with the right information. Sales enquiries forwarded with context to your sales channel.
A booking comes in from your website. Calendar entry created. Customer gets a confirmation email and SMS. Reminder scheduled for 24 hours before. Staff briefing sent the morning of. All without anyone touching it.
A new client signs up. Their welcome pack is auto-generated with their details, payment terms, and induction info. PDF saved to their folder. Email sent for signing via DocuSeal or similar.
WooCommerce orders to Xero invoices. WordPress users to MailerLite lists. Pipedrive deals to Slack notifications. Whatever moves between systems, we automate the flow.
Four outcomes every workflow delivers
A typical small-business automation saves 5-20 hours per week of admin time. That's a part-time hire's worth of work, automated.
Manual copy-paste creates mistakes. Automated flows do the same thing the same way every time. Audit logs prove it.
Enquiries that previously sat in an inbox for hours get acknowledged in seconds. The customer feels looked after, even before a human gets involved.
The forgotten follow-up, the missed renewal, the orphaned order — automated flows catch them and surface them before they cost you.
Bespoke, not boilerplate. We pick the right tool for your job.
For complex multi-step workflows with branching logic, we usually use n8n — self-hosted, owned by you, dramatically cheaper than Zapier or Make at scale, and far more flexible. For workflows that live mostly inside your WordPress site, we usually build a custom plugin — faster to run, no third-party dependency, full control. For AI-driven workflows that need natural language understanding, we wire in OpenAI or Anthropic APIs directly. For simple form-to-email-to-CRM flows on existing infrastructure, sometimes a small Zapier or Make account is the right answer.
We tell you which tool we'd pick and why, before we quote. Most agencies push you toward their preferred tool regardless of fit. We do the opposite.
We work with the tools you already use
Email: Gmail, Outlook, IMAP, any SMTP. CRM: HubSpot, Pipedrive, Salesforce, Zoho, Capsule, Insightly, Active Campaign. Accounts: Xero, QuickBooks, FreeAgent, Sage. Calendar: Google Calendar, Outlook, Calendly, Microsoft Bookings. Shop: WooCommerce, Shopify, EDD. Communications: Slack, Microsoft Teams, WhatsApp Business, SMS via Twilio. Documents: Google Drive, Dropbox, OneDrive, SharePoint. Forms: Gravity Forms, Forminator, WPForms, Typeform, Google Forms.
If a system has an API or a webhook, we can wire to it. If a system genuinely has no integration option, we will tell you that upfront — and recommend an alternative that does.
Most automation workflows deliver in 1-3 weeks
Every project starts with a 30-60 minute discovery call where we map your existing workflow on paper. We identify where the manual steps are, what triggers each one, what would break if it failed, and what success looks like. We come back with a written scope and a fixed price.
From there: we build on a staging or test environment first, never on your live systems. We deliver a Loom walkthrough showing it working end-to-end. We monitor for 30 days post-launch with bug fixes included. After that, optional ongoing monitoring at £50-150 a month depending on workflow complexity.
Audit logs, least-privilege access, switch-off in one click
Least-privilege access: each integration uses scoped API keys that only allow the specific operations needed, not full account access. UK data routing wherever the third-party tool supports it. Activity logs on every automation run, so you can see exactly what happened to what data, when, and why. A switch-off mechanism in one click if anything ever needs investigating — automations stop, nothing is lost, you investigate, you switch back on.
We can write a Data Processing Agreement covering the deployment if your industry requires one. We are Cyber Essentials certified — every automation we build is engineered to that standard.
Fixed price per workflow, scoped after a discovery call
Most single workflows fall between £750 and £2,500 depending on complexity. A simple form-to-email automation might be £750. A multi-step workflow with CRM updates, conditional logic and error handling could be £2,000-£2,500. Bundles of related workflows are usually quoted at a discount versus individual ones.
The fixed price includes the discovery call, the build, full testing, a Loom walkthrough on handover, and 30 days of bug-fix support. After that, optional monthly monitoring is available — typically £50-150 a month depending on how critical the workflow is and how many systems it touches.
You only pay when the workflow is delivered and working. We invoice 50% on agreed scope, 50% on delivery.
How to prepare for our first conversation
The work you're doing twice. What gets entered into one system and then re-entered into another? That's a copy-paste workflow waiting to be automated. Make a quick list before the call.
The work that gets forgotten. The follow-up emails that should go out but don't. The renewal reminders. The compliance checks. The status updates. These are the workflows that don't directly cost you money when they fail — but cost you in trust, in repeat business, in compliance risk.
The work you're hiring for. If you're considering a new admin or junior role mainly to handle repetitive process — bookings, invoicing, follow-ups — that role is often better automated than filled.
Bring those three lists and we'll have a real conversation about which is worth automating first.
Real automation deployments across multiple sectors
Live deployments across multiple businesses
Three steps from discovery to live workflow
30-60 minute call to map your existing workflow. We identify the manual steps, the triggers, the failure modes. We come back with a written scope and a fixed price.
1-3 weeks. Built on a staging environment first, never on your live systems. End-to-end testing with sample data. Loom walkthrough on handover so your team understands what runs and when.
Cut over to live. 30 days of bug-fix support included. Optional ongoing monitoring at £50-150 a month for critical workflows where you need someone watching the audit log.
What we get asked most often
What tools do you use?
Tell us about the repetitive work that shouldn't be your problem any more.
