• Email: hello@technophobia.uk
• Post: Technophobia Ltd, 13B Devonshire Road Industrial Estate, Millom, LA18 4JS, United Kingdom
• No set form is needed. A clear email is fine.

Include:

• What right you want to use (e.g., access, erasure).
• Any identifiers that help us find your data (e.g., email used on forms, booking date).
• If acting for someone else, your authority to act.

Template (copy/paste): “I am exercising my right to [access/erasure/etc.] in relation to personal data held by Technophobia Ltd. My email is […]. Please respond by email.”

• We may ask for reasonable proof of identity to protect your data.
• Examples: reply from the email you used with us, or limited ID details. Do not send full ID scans unless we ask.
• We use secure channels for any sensitive documents.

• We aim to respond within one month of receiving your request.
• We may extend by up to two months for complex or multiple requests. We will tell you if we do.
• Requests are free. We may charge a reasonable fee or refuse if a request is manifestly unfounded or excessive. We will explain our decision.

• We cannot disclose information that would affect the rights and freedoms of others.
• Legal or regulatory duties may require us to keep some data.
• Backups and logs are not routinely searched unless needed to meet your rights or law.
• Trade secrets and confidential material may be redacted where appropriate.

• Access: the data we hold about you, the purposes, categories, recipients, retention, source (if not from you), and your rights.
• Portability: a machine-readable file (where the right applies) or we send it to another organisation where technically feasible.
• Erasure/Restriction: confirmation of actions taken or reasons why we cannot fully comply.

For client data handled in automations we run for clients, we act as a processor. Please contact the relevant client as the controller. We will help them respond under our DPA and Sub-processor arrangements.

• Unsubscribe from marketing using the link in any email or email us at hello@technophobia.uk.
• Manage cookies via our Cookie Policy and your browser settings.

• We log DSARs, actions, and dates for audit.
• We keep request records for up to 24 months.

• If you are unhappy with our response, contact us first so we can help.
• You can also complain to the Information Commissioner’s Office (ICO). See ico.org.uk/make-a-complaint.

Technophobia Ltd · Company No. 14898332 · VAT GB 495 7043 58
13B Devonshire Road Industrial Estate, Millom, LA18 4JS, United Kingdom
+44 1229 774591 • hello@technophobia.uk