E-Mail: hello@technophobia.uk
Tel: 01229 774591
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Data Retention Schedule

Last updated: 14 September 2025

This schedule shows how long Technophobia Ltd keeps different types of data and when we delete them. It supports our Privacy Policy and DPA.

1. Principles
  • Keep only what we need, for no longer than needed.
  • Use shorter retention for logs and test data.
  • Apply legal retention for tax and contracts.
  • Respect opt-outs and deletion requests.
2. Retention periods
Category Examples / Systems Typical retention Notes
Website server logs Web access/error logs, CDN/WAF logs 30–90 days Short window for security and troubleshooting.
Analytics data (consent-based) Google Analytics 4 14–26 months Configured to the shortest useful window.
Marketing lists Newsletter subscribers Until you unsubscribe or 24 months of inactivity Suppression list kept indefinitely to honour opt-outs.
Sales enquiries and leads Email threads, Calendly, CRM notes Up to 24 months from last contact Shorter on request.
Client project records SoW, configs, diagrams, runbooks 6 years after project end Limitation period for contract claims; key for audit.
Workflow run data n8n execution data, node outputs 30–90 days Can be shorter per client risk and storage limits.
Operational logs & monitoring Health checks, metrics, alerts 30–90 days Aggregate summaries may be kept longer.
Support tickets Email/ticketing, chat transcripts 24 months For history and service improvement.
Credentials and secrets API keys, tokens in vaults Life of contract Deleted within 5 working days on exit or rotation.
Backups and snapshots n8n DB/files, server snapshots 7–35 days Rolling retention; encrypted; tested restores.
Billing and accounting Invoices, statements, VAT records 7 years Required for tax and statutory records.
Contracts and legal docs MSA, SoW, NDA, DPA 6 years after end May be held up to 7 years alongside accounts.
Security incidents Incident reports, evidence, actions Up to 7 years Longer if required by law or insurers.
Job applications CVs, interview notes 12 months Sooner on request unless a legal hold applies.
Test and sample data Sandboxes, fixtures Delete after test Use masked data wherever possible.
3. Deletion and disposal
  • Routine purges run on schedules (logs, backups, analytics).
  • Manual deletions for ad hoc items and upon request.
  • Data is deleted or irreversibly anonymised; media is securely wiped before reuse.
4. Exceptions and legal holds
  • We pause deletion if there is an investigation, dispute, or legal requirement.
  • Where client contracts set stricter limits, we follow the stricter rule.
5. Your rights

You can ask for access, correction, deletion, or restriction as set out in our Privacy Policy. For data we process for clients, contact the relevant client first as the controller.

Contact

Technophobia Ltd · Company No. 14898332 · VAT GB 495 7043 58
13B Devonshire Road Industrial Estate, Millom, LA18 4JS, United Kingdom
+44 1229 774591 • hello@technophobia.uk

Technophobia

n8n automation for small teams. UK-based. Fast turnarounds. Clear handovers.

Address
South Cumbria Skills Exchange
Millom
LA18 4JS
United Kingdom

Phone +44 01229 774591
Email hello@technophobia.uk

VAT registered • GDPR-aligned • Typical lead time: 1–2 business days

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CONTACT US

01229 774591 hello@technophobia.uk

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